Privacy Policy

This Privacy Policy explains how Mella Salon (“we,” “us,” or “our”) collects, uses, and protects information from individuals who visit our website, book appointments, or interact with our services (“you” or “Consumers”).

We are committed to protecting your privacy and safeguarding your Personally Identifiable Information (“PII”). By accessing our website or using our services, you acknowledge and agree to the practices described in this Privacy Policy.

Information We Collect

Personal Information You Provide

We may collect personal information you voluntarily provide, including but not limited to:

Name
Email address
Phone number
Appointment details
Any additional information you choose to submit through forms or communication with us

Text & Email Communications

By providing your phone number or email address, you consent to receive communications from Mella Salon, including appointment confirmations, updates, and promotional messages.

Message and data rates may apply
Message frequency may vary
You may opt out at any time by replying STOP or UNSUBSCRIBE
Reply HELP for additional information

Opting out of promotional messages does not affect transactional or appointment-related communications.

Automatically Collected Information

When you visit our website, we may automatically collect certain information, such as:

IP address
Browser type
Device type
Pages visited and interaction data

This information is used for analytics, security, and website performance purposes.

Cookies

We may use cookies and similar technologies to enhance your browsing experience and analyze website usage. You may manage cookie preferences through your browser settings.

How We Use Your Information

We use collected information for the following purposes:

Providing Services: To schedule appointments, process payments, and deliver salon services
Communication: To send appointment confirmations, service updates, and promotional communications (with opt-out options available)
Business Operations: To maintain internal records and improve service quality
Website Improvement: To analyze performance, functionality, and user experience

Sharing Your Information

We do not sell, rent, or share your Personally Identifiable Information with third parties for marketing or promotional purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional use.

We may share information only in the following limited circumstances:

Business Operations

With trusted third-party service providers who assist with essential business functions such as:

Payment processing
Booking and scheduling systems
Customer support
Website hosting and maintenance

These providers are required to protect your information and use it only for authorized purposes.

Legal Compliance

When required to comply with applicable laws, regulations, legal processes, or governmental requests.

Sale or Merger

In the event of a business sale, merger, or acquisition, your information may be transferred to the acquiring entity. Your data will continue to be protected in accordance with this Privacy Policy.

Your Rights and Choices

You have the right to:

Access: Request a copy of the personal information we hold about you
Correction: Request corrections to inaccurate or incomplete information
Deletion: Request deletion of your personal information, subject to legal and operational requirements
Data Portability: Request your data in a structured, machine-readable format

Requests may be subject to identity verification and applicable legal obligations.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, operations, or legal requirements. Any updates will be posted on this page, and the “Last Updated” date will be revised accordingly.

We encourage you to review this Privacy Policy regularly to stay informed about how your information is protected.